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ORDERS: We appreciate your order. Each order is special, so plan ahead order early and allow us time to prepare it. We aim to have it ready in 3-5 days. Quantities are limited. PRICE CHANGES: We try to hold our prices for one year, but due to cost fluctuations all Prices are Subject to Change Without Notice. OUR 100% GUARANTEE: We would like you to be totally delighted with our hand crafted pure beeswax candles. If you have any concern about the candle you receive, please contact us and we will gladly replace your candle or send a refund for any reason. RETURNS: We will accept return merchandise less 15% for restocking if we are notified within 30 days of receipt of order and merchandise is in its original packaging. SHIPPING: Please allow 6-10 business days for delivery to accommodate candle preparation and shipping time. For faster, guaranteed service, we can ship by Next Day, 2 Day or 3 Day UPS. We will need your physical shipping address for UPS, no PO Boxes. BACK ORDERS: No Back Orders - Please reorder, we will let you know the availability. DISCLAIMER: We do our utmost to make our candles burn as properly as possible. We are not responsible for damage resulting from the use or misuse of any of our products. SAFETY: Always place your candle on a wide-bottomed holder to protect surfaces. Place them away from drafts and flammable materials. If the candles are burned in a drafty spot, they will drip excessively. Never leave a burning candle unattended. BURNING TIME: Burning times are approximate since drafts from fans or open windows or doors, the duration of each lighting, room temperature, and the shape of each candle will influence their burning characteristics. The rounder the candle with less variation in diameter, the better they will burn. Choosing the more uniformly shaped candles will insure a constant flame with less dripping due to the irregular shape of the candle. BLOOM: Pure beeswax candles form a white film called "bloom" as they age. Bloom is made up of low melting point waxes that migrate to the wax surface. Bloom has no adverse effect on the way a candle burns. If your candles arrive with bloom, polish them with a soft, white cloth. Keep the candles in a warm room (70 degrees) and the bloom will form slower. |
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